Old characters don’t work
How come my old characters no longer work? They are hollow shells? Creating new characters always fails with error but no explanation as to why it fails
gregstierley-xVu6fQRoAtOOsKWxjZLEJ about 1 hour ago
│Bugs
Old characters don’t work
How come my old characters no longer work? They are hollow shells? Creating new characters always fails with error but no explanation as to why it fails
gregstierley-xVu6fQRoAtOOsKWxjZLEJ about 1 hour ago
│Bugs
In Progress
Refund request – Trained character cannot be used after training completed
Hi Pyksel team, I purchased the $6 Gems credit on 6/12/26 account email: rollycalma13@gmail.com. I used the gems to train an AI character/avatar. The training process ran and showed as completed, and my gems were consumed — but the trained character is unusable. It either does not appear in my character list, or it appears but cannot be selected when generating images. I have waited 1-2 hours, logged out and back in, and tried a different browser, but the trained character still cannot be used. This means I paid for a training that delivered nothing I can actually use. Per your refund policy, refunds apply when the service is not delivered as promised due to an error on your end — which is exactly my situation. I would like either: The trained character fixed so it works as advertised, OR A full refund of my $6 purchase. Details: Character name: Lana Miller Date/time of training: 6/12/26 10am to 12am PHT Order/payment reference: 0xb3102e199f8c3a9951b51c7fedd8f9fa0de6bf9d5c20c1f66d29a0f4290436ea Screenshot attached showing the issue Thank you, rolly
rollycalma13-3vgJrW_ZARmg5yuCQgGFF 8 days ago
│Bugs
In Progress
Refund request – Trained character cannot be used after training completed
Hi Pyksel team, I purchased the $6 Gems credit on 6/12/26 account email: rollycalma13@gmail.com. I used the gems to train an AI character/avatar. The training process ran and showed as completed, and my gems were consumed — but the trained character is unusable. It either does not appear in my character list, or it appears but cannot be selected when generating images. I have waited 1-2 hours, logged out and back in, and tried a different browser, but the trained character still cannot be used. This means I paid for a training that delivered nothing I can actually use. Per your refund policy, refunds apply when the service is not delivered as promised due to an error on your end — which is exactly my situation. I would like either: The trained character fixed so it works as advertised, OR A full refund of my $6 purchase. Details: Character name: Lana Miller Date/time of training: 6/12/26 10am to 12am PHT Order/payment reference: 0xb3102e199f8c3a9951b51c7fedd8f9fa0de6bf9d5c20c1f66d29a0f4290436ea Screenshot attached showing the issue Thank you, rolly
rollycalma13-3vgJrW_ZARmg5yuCQgGFF 8 days ago
│Bugs